Robin DoroguskerVP of Client Services
Robin’s professional career spans more than 25 years in facilities, capital projects and project management. She has been on the owner’s team in a variety of capacities, including as project manager, program manager and relocation manager as well as working as a consultant and vendor. She has developed the ability to assess project needs, facilitate teamwork, achieve client satisfaction and the successful completion of complex real estate projects.
- Strategic planning, program management, change management and workplace consulting
- Understanding and developing process improvement, benchmarking and establishing best practices
- Managing vendor contracts and management; FF&E, including procurement, re-use and disposition
Robin believes in ongoing professional development; that a commitment to the industry and establishing long term relationships benefits the profession as well as the individual. She believes we can realize our project goals by employing project management methodologies to integrating business, technology and operational requirements.
Robin’s experience began as a corporate art consultant and art manager. After nearly 12 years managing corporate art projects, she transitioned to relocation planning and management in the early 1990s. After 14 years with a relocation planning and management company, where she helped establish the firm as a leader in the industry, Robin transitioned to project management.
Owner’s Project Manager
Robin has worked as the owner’s project manager for a myriad of corporate, healthcare, institutional, biotech and non-profit clients. She has managed up to $20M in projects annually with individual projects ranging from $500,000 to $50M. Robin excels at establishing strong working relationships with service providers, internal end users and business executives alike. Robin has also acted as a business development and operations manager, developing a wide range of business management and HR skills along the way.
VP of Client Services
As VP of Client Services, Robin is able to bring her range of skills to Hereva. Through her involvement in business development, marketing and operations, Robin is able to help steer the direction and service level Hereva provides their clients. As a Project Director, Robin is also able to offer her project management abilities to Hereva’s clients, bringing her experience and expertise to managing her client’s commercial design and construction challenges.
Education and Professional Activities
Bachelors of Arts – University of Connecticut, 1984
Wentworth Institute of Technology, Adjunct Faculty, Facilities Planning and Project Management 2005 – 2009
IFMA 2007 – 2010: Lecturer, Project Planning & Mgmt, CFM; Education Committee Chair
NEBFM Conference Chair
OSHA 30 hour certification
JLL Mentorship Program participant, 2014
Robin is committed to excellence in client service and project delivery. She provides owner representation in all areas of project delivery, including client team selection, program management and project management for design and construction. In addition to working with Real Estate, Capital Projects and Facilities professionals, Robin successfully collaborates with a variety of stakeholders; developing strong working relationship with both internal and external service providers. Throughout the project delivery process, Robin is committed to maintaining design and engineering standards, improving the user experience and providing effective project team communications.
Robin recently acted as the Integrated Program Manager for a national organization, planning projects in a variety of operations centers, call centers, and corporate offices; managing the initial scope, schedule and budget from initial request through real estate transaction, capital appropriations request and project implementation.
Prior, as Senior Project Manager at Fidelity Investments, Robin was responsible for the planning and implementation of a variety of projects, including initial scope, schedule and budget, to capital appropriations, team selection, and programming through implementation. Managing over $20M in projects, Robin specialized in high-end executive projects where integrating technology into the design and managing executive communications were required.
- Waverly Hall, 115 Mt. Auburn Street, Cambridge, MA
- Vertex Pharmecuticals, Boston, MA
- Holographix, Hudson, MA
- Cytonome, Boston, MA
- Cambrian Innovation, Watertown, MA
- Moderna, 8th floor Tech Square Renovation, Cambridge, MA
- Topsfield Housing Authority, Topsfield, MA
Jones, Lang Lasalle 2012 – 2015
- Program Manager, Xerox Technologies Account, 2015
- Senior Project Manager, Fidelity Investments, 2012 – 2014
Fidelity Investments, Senior Project Manager 2010 – 2012
The Walsh Company, Business Development 2009 – 2010
Spaceworks Architectural Interiors, Business Development and Operations 2008 – 2009
Independent Consultant, 2008
- Harvard Pilgrim Healthcare
- Pearson Education
- Northeastern University
The First Church of Christ, Scientist, Senior Project Manager, 2006 – 2008
FOX Relocation Management 1991 – 2006, Project Director 2001 – 2006
Creiger Associates, Art Consultant, 1986 – 1991